Terms & Conditions
All events take place at the venue printed on your ticket. You will be contacted by email in advance of an event if the venue changes.
During the Spring festival and Winter festival events take place at venues around Stratford and are marked on your ticket, on our website and on our online Box Office. Please check before you travel.
- Tickets are sold though an external box office. Tickets are non-refundable and cannot be exchanged. All tickets include VAT. All tickets booked by phone or online incur a booking fee. Should a ticket be refunded because of an unavoidable cancellation, the booking fee will not be returned. Tickets may be on sale at the Stratford PlayHouse and at a Festival Hub during the Spring Festival and on the door for events, unless an event is sold out. Stratford PlayHouse will not be taking telephone bookings. The booking number can be found on each page of our programme and on our website.
- All seats are normally unreserved.
- Accessibility: all venues can accommodate wheelchairs and those with mobility issues, and there is an accessible toilet at all venues. All venues have step free access. Please contact us if you have particular needs or require a seat close to the stage due to hearing or sight challenges. Stratford PlayHouse and most other venues have a hearing loop in operation and all speakers use a microphone except in the Bear Pit Theatre where it is not deemed necessary.
- Children under 14 years must be accompanied by a responsible adult (over 18 years of age). We cannot accept responsibility for unaccompanied children. Children over 14 may attend alone but must be delivered and collected by a responsible adult, and are not the responsibility of the Festival. Adults attending children's events are expected to buy a ticket. Children under 2 and babes in arms who do not require a seat do not need a ticket.
- We reserve the right to alter the programme or substitute performers if circumstances dictate. Please check our website or follow us on Twitter @Stratlitfest for programme change alerts.
- All events are an hour long unless otherwise stated. Books are available to buy at each event and authors will sign copies of their books after each event. Books featured at the Festival and those signed at earlier events will be on sale at Waterstones, 8 High Street. We request that you do not bring copies of books not purchased at the event for signature.
- Some events may be filmed or recorded. By buying a ticket you are giving your consent to be filmed or recorded as a member of the audience. Please let one of the Festival team know if you do not wish to be in a photograph.
- All details and prices are correct at time of going to press.
- Please check our website before you travel for any last minute changes.
- There may be a collection for other charities we support at some of our events.
- Stratford Literary Festival is a Registered Charity Number: 1164662.
The information contained in this website is for general information purposes only. The information is provided by Stratford Literary Festival and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
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Terms and Conditions
The term “Stratford Literary Festival “ or “us” or “we” refers to the owner of the website:
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The term “you” refers to the user or viewer of our website.
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